My Navrathan My Choice
Embark on your pathway to preciousness!
Enroll now in our exclusive Jewellery Purchase Plans and avail “exciting & assured” benefits.
At Navrathan, we believe you deserve the best, which is why we offer exquisite pieces valued for their purity and design, making it easier for you to invest in timeless treasures that appreciate over time..
Saving Scheme FAQ
What is Navrathan Saving Scheme ?
It is Jewellery purchase plan where the customer has the option to choose between 3 uniquely designed installment option (Swarna, Shresth & Sampurna) to buy jewellery of their choice from the listed Navrathan Stores.
What is the term duration of Navrathan Saving Scheme?
Navrathan Saving Scheme offers 3 different Swarna, Shresth & Sampurna Plus) and the term duration is 11(eleven) months for these plans.
How much do I pay monthly?
Swarna Plan – Customer can choose a minimum amount of 5000 & above in multiple of thousands into 11(eleven) fixed/ monthly installment payment.
Shresth Plan – Customer can choose a minimum amount of 2,500 & above in multiple of five hundred into 11(eleven) fixed / monthly installment payment.
Sampurna Plus Plan – Customer can choose a minimum amount of 25,000 & above in multiple of Five thousand into 11(eleven) fixed / monthly installment payment.
How do I pay the monthly installment & what mode of payment options is available?
It is advisable to make the monthly installment payments on or before 10th of every month. Payments can be made by Cash/Debit Cards/Net Banking/UPI.
Will GST be applicable?
Yes, GST will be applicable at the time when the customer redeems the advance amount aggregate and purchase from Navrathan Jewellers.
What if I missed out paying the monthly installment payment?
Monthly installment payment beyond the stipulated period and payment for more than one month will not be allowed. The plan will be discontinued if in case advance payment for consecutive 3 (three) months is not paid.
What if I buy for the amount exceeding to the advance payment upon maturity?
Customer will enjoy the full benefit for the aggregate value/Gold weight accumulated according to the chosen plan. For the extra purchase made, regular charges will be applicable however, our customer can avail the seasonal offer benefits if any for the extra purchase made or get the best deal applicable on the day of purchase.
Ex: Swarna – The accumulated weight 12.86 grams, selected Jewellery weight is 20.52 grams,
Then the member will be eligible for flat 50% off on VA/Making Charge for 12.86 grams only and the balance weight of 7.66 full Making charges to be paid by the Customer.
Ex: Shresth – If customer choose to buy Diamond Jewellery then, he/she will be eligible to avail Double bonus according to their Plan. If customer choose to buy Gold Jewellery then he/she will be eligible to avail a Single bonus according to Plan. If customer choose to buy Silver Jewellery/arcticle then he/she will be eligible to avail 50% of one month advance payment
Ex: Sampurna plus- The accumulated weight 12.86 grams, selected Jewellery weight is 20.52 grams,VA/MK 24%
Then the member will be eligible for flat 100% off on VA/Making Charge for 12.86 grams only and Remaining 7.66 grams V/A making charge of remaining weight to be full paid by the Customer.
What if I do not redeem the whole amount accumulated?
Partial redemption is not allowed and refund in any case will not be applicable.
What time after maturity should I purchase?
Customer has to redeem the advance payment within the end of 11th month in Swarna & Shresth and after the 30th day from the 11th month advance payment done for Sampurna.
Can my family member or a friend redeem the advance payment of my behalf?
The applicant is the authorized person to redeem, however the customer may authorize any family member or a friend by submitting an hand written authorization letter will the details of person who would redeem the advance payment.
What happens if I do not redeem within the given time?
In case if the member does not redeem the scheme within the stipulated time, we shall refund the aggregate amount to the member’s bank account.
Is pan card mandatory to enroll for the plan?
Yes.
Will I get a receipt if I make online payment?
Customer can provide the payment details to any of the listed Navrathan branch and collect the payment receipt.
How can I track the term of the plan paid or view the payment details of monthly advance paid?
Download and register to Navrathan Jewellers app or login to navrathan.com
Can I enroll to any plan in my child’s name who is a minor?
Yes you may enroll for Navrathan Saving Scheme in a minors name however providing parent/guardian’s name shall be mandatory and the person autorized to redeem upon maturity shall only be the parent/guardian.
Can I club this plan along with Navrathan seasonal offer and redeem?
Navrathan Saving Scheme cannot be clubbed with any of the seasonal/anniversary offers announced by Navrathan. However you may only get either of the benefit not both.
Can I buy Gold coins?
Member can only buy 22KT gold jewellery and silver jewellery/arcticles.
Will I get a membership Receipt?
Yes, once you enroll for Navrathan Saving Scheme (Swarna, Shresth & Sampurna plus) Navrathan Jewellers will issue a membership receipt or monthly passbook
TERMS & CONDITIONS FOR MY NAVRATHAN MY CHOICE
- Members can purchase Gold, Diamond, Platinum, or Silver jewellery (Except gold bullion / coins & articles, and silver bullion & coins /platinum jewellery) within 12 months after completing the plan period, provided there are no delays in monthly payments.
- No discounts will be allowed on pre-closure of plan by the members and they will be allowed to purchase gold jewellery only for amount they have paid.
- Member should enrol plan after carefully reading, understanding, and agreeing to its terms and conditions and submitting the fully filled in and signed enrolment application .
- The 1st Installment shall be paid alongwith a completely filled application formCustomers shall provide a copy of valid photo identity proof such as Driver’s Licence,Passport, Ration Card, Election Card or PAN Card for authentication at the time of enrolment and redemption also .
- If the applicant is a Minor (below 18 years) then furnishing guardian / parents details becomes mandatory and upon maturity Guardian / parents only will be authorized to redeem.
- Once a member enrolls, the initial the 1st enrollment amount will remain fixed for the duration of the 11-month plan and will not change under any circumstances.
- Members can avail the full benefits of their plan only upon the successful completion of 11 installments, in accordance with the plan’s terms and conditions.
- No cash refund will be made under any circumstances.
- Subsequent Installments can be paid in CASH / CROSSED CHEQUES / DEBIT/NET BANKINGCards in favour of Navrathan Jewellers Pvt. Ltd.
- Post-dated cheques shall be accepted. Out-stations cheques will not be accepted. Service charges (as applicable) may be levied on all dishonoured cheques.
- If the customer wishes to pay using an international debit or credit card (AMEX or others) additional charge of 2.5% will be applicable.
- In case of default of payment by the customer, he/she not be entitled for discount.
- The maturity date will be 30 days from the date of payments (in our account) of the last advance payments. Customers are advised to redeem the plan amount within 15 days of the date of maturity.
- Monthly advance shall be paid on their enrollment day every month, falling which it will be credited for subsequent month.
- Rate / Value addition / Wastage / Making charges / and tax surcharges Will be levied as applicable at the time of sale.
- Company will charge 100% on all stone charges for any jewellery purchased under any plan.
- Redemption for the choosen plan is limited to a single specified product, and any exchange Claims must be for products within the same category.
- In case the customer wishes to change or switch plans, the new plan will start from the switch date. The previous plan’s join date will not be considered under any circumstances.
- Customer should carry their receipt/passbook to the showroom every time they pay their advance and get the same updated. Customer should also request the receipt for the same.
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Customers can easily view and make their monthly membership payments on the Navrathan Jewellers mobile app or website using their registered mobile number and password. Receipts for payments are available upon request at any of our showrooms. For online payments made through IMPS, NEFT, RTGS, NACH, or the Navrathan Jewellers app or website, please quote your membership ID and notify us via email or WhatsApp with your payment reference or screenshot
- If the aggregate of the monthly advance amount is equivalent to ₹ 2 Lakhs or more, submission of PAN CARD copy will be mandatory. Cash cannot be accepted if the aggregate monthly advance is exceeding to ₹ 2 lakhs.
- NJPL reserves the right to issue a duplicate passbook in the event of loss of original passbook. Duplicate passbook shall be issued only if the customer provides an Indemnity letter / Identity proof along with all the receipts issued to him/her.
- The above plan is valid for 11 months and will be terminated at the end of the 12th month, irrespective of the number of installments paid by the customer. If the customer fails to complete the 11 months, they shall be entitled to a discount on the final sale bill, depending on the number of installments paid.For example, if a customer starts the plan on 1st January, the plan will terminate on 31st December. If the customer pays for only 8 months instead of 11 months, the discount amount will be calculated as follows: ₹5,000 × 8/11 or ₹2,500 × 8/11. The final calculation will be determined by the company.
- On the purchase of jewellery, the discount will be in accordance with the terms and conditions of the plan. No extra or regular or festival offers discounts will be provided. Customers must choose either the regular discount or the plan discount; both cannot be applied under any circumstances.
- Members can redeem thier plan and purchase Jewellery after 345 days. However, if they do not make a purchase within 365 days from the date of enrollment, their advance amount will be refunded.
- Members must make a purchase that is equivalent to or greater than their accumulated weight/amount. If a member buys jewelry that exceeds this amount or weight, any applicable value addition (VA) or making charges for the excess will be borne by the member.
- Members will receive a reminder message for their monthly installment on their registered mobile number via SMS or WhatsApp before the 10th of each month, with the final reminder sent on the 25th of every month.
- The customer signature or otp from registered mobile number will be verified at the time of redemption.
- GST & any others Government levies at the time of purchase for all sales transactions will be borne by the customer.
- Any conditions which are especially not covered along, would be at the sole description of the Company at the time of transaction. The decision of the Company in this regard would be deemed as irrevocable and final.
- In cases where a situation is not explicitly addressed in these Terms and Conditions, the company reserves the right to make a decision at its discretion.
- Navrathan Jewellers has the sole discretion to alter, amend, and modify the terms and/or to discontinue the Scheme, without issuing any prior intimation.
- In case of any changes in existing laws, rules, acts, etc,by any regulatory authority,necessary requirements as per the same have to be complied by the customers.
- All disputes, if any shall be subject to Bengaluru Court’s Jurisdiction only.